Artificial Intelligence & Machine Learning , Next-Generation Technologies & Secure Development , Security Information & Event Management (SIEM)

As Communication Channels Evolve, So Should Security Tools

Chris Lehman of SafeGuard Cyber on Securing Unmonitored Business Communications
Chris Lehman, CEO, SafeGuard Cyber

In an increasingly interconnected world where business communications transcend traditional email, safeguarding unmonitored channels has become an imperative task for organizations. Chris Lehman, CEO of SafeGuard Cyber, highlighted the challenges that enterprises face. No matter how many training or awareness programs are in place, Lehman said, "humans are always going to be the biggest wild card and variable in your security strategy."

See Also: Identity-Based Cyberattacks in the Age of AI Proliferation

The expansion of communication attack surfaces to include collaboration tools, such as Slack and messaging apps such as WhatsApp and Telegram, demands increased visibility and control to ensure security. But traditional security solutions are often insufficient, Lehman said. Meeting customers where they are, using these diverse channels, requires stringent security measures.

"More and more attackers are using techniques that easily evade traditional security technologies. They are stealing credentials. Attackers don't just break in; they log in," he said. "And you need technology that can pick up on that fact. You need the ability to understand the message and the text and communication and be able to detect any sign of an attack that's going on."

In this video interview with Information Security Media Group at ISMG's Financial Services Summit 2023, Lehman also discussed:

  • SafeGuard Cyber's next-generation platform, FirstSight, that monitors multiple communication channels;
  • How the expansion of communication attack surfaces poses a visibility challenge for security teams;
  • Why it is necessary for organizations to adapt to evolving communication channels.

Lehman has more than 20 years of experience working for some of the highest-growth and most successful technology companies. Prior to joining SafeGuard Cyber, he served as chief revenue officer at ExtraHop.


About the Author

Tom Field

Tom Field

Senior Vice President, Editorial, ISMG

Field is responsible for all of ISMG's 28 global media properties and its team of journalists. He also helped to develop and lead ISMG's award-winning summit series that has brought together security practitioners and industry influencers from around the world, as well as ISMG's series of exclusive executive roundtables.




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